Accessibility Statement for GOFAR

This accessibility statement applies to, which is operated and maintained by GOFAR.

Diversity is a Key Component of our Products

At GOFAR, we realise that accessibility is a core part of inclusion. It plays a pivotal role in the successful designs of our telematics products.

We know that over 15% of the population has some form of disability, such as:

  • Visual Impairments: Some users have difficulties that inhibit their ability to see clearly or perceive colour contrasts.
  • Hearing Impairments: Encompassing hearing loss and deafness.
  • Physical Disabilities: Individuals with mobility impairments affecting dexterity and precise movements, potentially making mouse use challenging.
  • Cognitive Disabilities: Conditions like dyslexia and dementia can affect a person’s cognitive abilities.

Our Continuous Obligation

As we strive to not only meet this goal but also surpass the requirements detailed in the Disability Discriminations Act (DDA), we realise that certain areas of our website may not be fully accessible.

Our ongoing efforts to make accessibility improvements include rolling out new and updated features and performing regular checks to ensure adherence to accessibility regulations.

Our goal is to provide a positive user experience for all users of our technology, regardless of their circumstances, and additionally, in accordance with Level AA standards of the Web Content Accessibility Guidelines (WCAG).

This means you should be able to:

  • use assistive technologies like a screen reader, magnifier, voice recognition software or switch technology.
  • read and understand the content easily.
  • zoom in, up to 400% without disrupting content legibility.
  • navigate most of our website using a keyboard or speech recognition software.
  • listen to most of our website using a screen reader, such as NVDA, JAWS or VoiceOver.
  • view colour tags and adjust colour, contrast settings and fonts, using browser or device settings.

Our Web Content Accessibility Guidelines Commitment

As much as possible, we follow WCAG’s POUR principle, by ensuring:

Perceivable: content and user interface are accessible to everyone.

Operable: navigation and interface components are compatible with all accessibility tools.

Understandable: content language and site layout are easily understood by everyone.

Robust: our website and technology are responsive to various accessibility tools.

If you have difficulty using or accessing any element of this website or our mobile app, please call: +61 2 8091 2010 or email us at:

We will work with you to provide the information you seek through a communication method that is accessible to you.

What We Are Doing to Improve Accessibility

At GOFAR, we are implementing inclusive designs for our digital products, a methodology that enables all users access to our content and honours the full range of human diversity.

New and updated features and designs will adhere to the latest WCAG standards. We will design and test, using a real and varied customer base, to gather diverse perspectives.

What to do if You Cannot Access Parts of This Website

Please contact us via our support page with any feedback or suggestions, as to how we can improve the accessibility of our website and technology, based on your particular circumstance, stating:

  • whether the concern is with our website or our technology
  • a description of the problem
  • what computer, and, or software you are using

We endeavour to respond within 1 working day.

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